About
Designed for Australian small-to-medium engineering, CNC machining, precision manufacturing, and fabrication businesses that need practical, technically credible leadership guidance to improve quality outcomes. Led by Nicoletta Glod, this course connects Quality Leadership Reviews (QLR) thinking with real-world COPQ (Cost of Poor Quality) drivers to help teams stop recurring issues, improve decision-making, and reduce wasted time and material. By the end, participants can identify and quantify COPQ categories, map quality risks to leadership actions, run a structured QLR-style review, and define measurable improvement priorities—resulting in clearer accountability, faster problem resolution, and demonstrable quality cost reduction.
You can also join this program via the mobile app. Go to the app